Frequently Asked Questions
Where is the community located, and what nearby landmarks or attractions are close by?
Louisville, KY Bordered by Tom Sawyer State Park & City of St. Matthews. Close to Westport Village, Springhurst and Paddock shopping centers. Less than two miles from I-264 and I-265, Kroger, Target, and Meijer. Close to Humana, Norton Brownsboro, Baptist Health, VA hospital, Bellarmine University, and University of Louisville.
What floor plan options are available, and what is the average size of each apartment?
1 bedroom, 1 bath options are the Millspring 673 Sq. Ft. or Windsor 826 Sq. Ft. 2 bedroom, 2 bath options are Ashland 1069 Sq. Ft., Winchester 1180 Sq. Ft., Elkwood 1187 Sq. Ft., and Avalon 1224 Sq. Ft. 3 Bedroom, 2 Bath option is the Farmington 1386 Sq. Ft.
Do you offer furnished or short-term lease options?
Not furnished but we offer 3-16 month lease options.
How convenient is commuting from the community to major employers, schools, or downtown areas?
Very; we are located close to Westport Village, Springhurst and Paddock shopping centers. Less than two miles from I-264 and I-265, Kroger, Target, and Meijer. Close to Humana, Norton Brownsboro, Baptist Health, VA hospital, Bellarmine University, and University of Louisville.
What amenities are offered on-site (such as pool, fitness center, clubhouse, or coworking space)?
24-Hour Fitness Center with TRX Equipment 24-Hour Yoga Studio 24-hour business center Sports Pub with Billiards Electric Vehicle Charging Stations Saltwater Pool with Outdoor Summer Kitchen Gaming Lawn Pet Park with Agility Course Outdoor Pavilion with TV & Fireplace Outdoor Seating with Firepit
What parking options are available, including garages, guest parking, or EV charging stations?
Open parking, garages, EV charging stations
Are there laundry facilities in the units or on-site?
Washer and Dryer are provided in each home.
Are utilities included in the rent, and which services are residents responsible for?
Utilities are not included and are the residents responsibility.
Do apartments include modern appliances, patios/balconies, or extra storage space?
Spacious Walk-in Closets Oversized Windows Private Patios and Balconies Linen Closets Well appointed 1, 2 & 3 Bedroom Plans Natural Oak and Washed Oak Plank Flooring Oversized Prep Islands Stainless Steel Appliance Package w/Glass top Stoves & Microwave Sunset Gold Granite Countertops w/undermount sinks 9’ Ceilings w/Fan in Living Room Ceramic Tile in Bathrooms Breathtaking Nature Views Luxurious Garden Tub with Ceramic Tile Full Size GE Washer & Dryer Included Chef-inspired kitchens with 42” Italia Wenga Cabinetry
What’s the neighborhood like, and what restaurants, parks, and shopping centers are nearby?
Bordered by Tom Sawyer State Park & City of St. Matthews. Close to Westport Village, Springhurst and Paddock shopping centers. Less than two miles from I-264 and I-265, Kroger, Target, and Meijer. Close to Humana, Norton Brownsboro, Baptist Health, VA hospital, Bellarmine University, and University of Louisville.
What school district is the community in? Is there any additional information you would like to share with prospects related to schools?
Jefferson County school district; school of choice
What is the walkability and public transportation access around the community?
Sidewalks & Tarc buses
Are there local events, resident activities, or community gatherings available?
At Springhouse Apartment homes, we aim to host monthly resident events.
How can I apply for an apartment, and what documents or fees are required?
Apply online at springhouseapartments.net; $50 application fee per adult, $150 administrative fee per apartment, proof of income required.
What are the move-in costs, and is a security deposit required?
Rent & convenience package; yes, security deposit is required
Is renters’ insurance mandatory, and what coverage is recommended?
Yes; $300K in liability
What happens if I need to move out early or break my lease?
Early Termination Option: Give 60-day notice, pay termination fee equal to two months rent.
How do I submit maintenance requests, and how quickly are they typically resolved?
Maintenance requests can be submitted through the Resident Portal. Most requests are resolved within 48 hours.